Ask us

how can i get your pieces?

we work on a pop-up basis.We should know announce on our newsletter or on social media, what and how to get our pieces.

let’s stay connected. <3

our pieces are made with much love and care and they take time.

can i reserve?

everything is on a first come first serve basis just to keep it fair for everyone.

Shipping Inquiry Form

when will my order arrive?

shipments are sent from metro manila.

within metro manila and nearby provinces, shipping usually takes between 1 and 3 days. for other locations, please allow 3 to 5 days for delivery upon confirmation of your order's availability.

shipping is available nationwide.

will i have to pay additional taxes/fees on my shipment?

for international orders, you will be responsible for import duties and taxes on your order depending on the country in which you reside. unfortunately, we have no control over these charges or delays and cannot predict what they may be.

what if my orders did not arrive or got damaged upon delivery?

halohalo is not responsible for lost or damaged packages. if your package has been lost or damaged, please contact the carrier.

how can we reach you?

questions? we'd love to help. email:

To process a return

guava sketches

Address: Level 3 Unit 37 Greenbelt, 5 Phase 1 Legazpi Street
Legazpi Village, Makati 1229, Metro Manila, Philppines


Address: Pamalican Island, Philippines


Address: Sitio Lugadia Corong Corong
El Nido, Palawan, Philippines